Frequently Asked Questions

Our average recovery time is between 48 to 72 hours once we have submitted the professional appeal. However, depending on Google's internal review queue volume, some complex cases (like massive spam attacks) can take up to 7-10 business days.

No. While your profile is suspended, your reviews are hidden from the public to protect them. As soon as we successfully reinstate your exact profile ID, all of your historical reviews, photos, and rankings will return intact.

To prove your business's legitimacy to Google, we typically require: a government-issued trade license or GST certificate (matching the GMB name exactly), a recent utility bill (electricity or water) matching the exact address, and high-resolution photos of your permanent outdoor signage.

Local SEO is a marathon, not a sprint. If you are starting from scratch or fixing severe errors, it generally takes 3 to 6 months to secure a dominant spot in the Google Map Pack. However, fixing minor NAP inconsistencies can sometimes show a ranking boost in just a few weeks.

Yes, creating and claiming a Google Business Profile is 100% free. However, outranking the dozens of competitors in your city requires consistent content creation, review management, and citation building—which is why businesses hire our agency to manage their SEO.

For our GMB Recovery services, we operate on a strict success basis. If we accept your case and are ultimately unable to recover your profile (after exhausting all manual escalation methods) due to algorithmic limitations, you will receive a full 100% refund. Please read our Refund Policy for complete details.

Absolutely not. Our monthly SEO retainers are fully transparent. What we quote is exactly what you pay. You will never be hit with unexpected "server fees" or "consultation charges."